Programme information
Enhance your negotiation skills for career success
This course helps learners develop the skills and strategies needed to become successful negotiators. It covers the fundamental concepts of negotiation and their application to Deal Making Negotiation and Dispute Settlement Negotiation. Video commentary provides practical insights into translating negotiation principles into real-world bargaining success. Each self-paced module features a variety of interactive exercises, videos, readings, case studies, and self-assessments to keep learners engaged as they enhance their negotiating skills.
Develop your skills, knowledge
and abilities in:
- Defining negotiation and distinguishing between principled, distributive, integrative, and mixed motive negotiation approaches.
- Explaining BATNA (Best Alternative to a Negotiated Agreement), reservation price, and ZOPA (Zone of Possible Agreement) within negotiations.
- Discussing the sources and applications of power in negotiations, recognising challenging behaviours
- Demonstrating negotiation planning skills and understanding the five principal approaches to negotiation.
- Understanding negotiation principles and the importance of BATNA.
- Exploring conflict management styles, identifying cooperation obstacles and developing strategies for achieving a cooperative resolution.
- Understanding conflict diagnosis, analysing conflict causes and applying conflict resolution strategies to real-world examples.
- Understanding active listening in negotiation and conflict resolution, including the role of interests, positions, and Leigh Thompson’s mental models.
- Navigating multiparty negotiation challenges, recognising when to walk away, and understanding international negotiations.
- Evaluating the advantages and disadvantages of negotiation compared to other conflict resolution methods.
And cultivate the professional competencies to work in a high-demand field
If you’re looking to learn expert business negotiation skills to take your career to the next level, St Mary’s University’s Certificate in Negotiation equips you with the skills and strategies needed to become a successful negotiator in government, corporate entities, public sector organisations, or non-profit sectors.
Learning through courses including:
- Introduction to Negotiations
- Negotiations: Making Business Deals
- Negotiations: Resolving Disputes
